Changing my account settings
Using the instructions below, you can update your phone number, email, password, and home address in the app: Launch your app and select your photo in the upper right corner. Select “Account,” then “Edit Account.” Choose the details to modify and enter the new information. To validate your update, you will be asked to provide…
Promos, credits and partnerships
USE CREDITS TO PAY FOR ASSISTS If you have credits on your account, they will be applied to your next assist automatically. WHERE CAN I VIEW MY CREDITS Tap on the app menu button and you’ll find your credits underneath the profile. The amount of your credit is indicated in the currency in which it…
I’m not receiving receipts or emails
Check your spam or junk folders first if you aren’t receiving assist receipts or emails from auXcar. Make sure to set auXcar emails as “not spam” so you can receive them in the future. If your auXcar emails aren’t showing up, try updating your email in the app: Open the auXcar app’s menu and…